DogFence offer two options for installing our hidden fences (often referred to as electric dog fences), you can either book our Installation & Training service to install and train you and your dogs or cats on the system, or purchase the fence as a mail order system to self-install and train yourself. All our systems use the latest technology and we are proud to boast the lightest collars worldwide, coupled together with our professional installation service we promise to contain your dog.
Professional Installation & Training Service
DogFence are unique as we are the ONLY UK Company to offer a complete Professional installation & onsite training with you and your pet with on going after sales support and professional grade products. With many years of experience in the field, together with a training programme developed by DogWatch and pet behaviourists we obtain a 99.5% success rate on all our installed systems, and the remaining 0.5% have been contained after further training. To further show our commitment and certainty we offer a *containment promise” on all our installed systems.
How does the installation service work?
Firstly and most importantly it is not necessary to visit your property to give you a price for your pet fence; we consider this to be a selling exercise. Our office staff all have access to a Professional land surveying tool and in most instances we are able to bring out a map of your property to measure the boundary, access the terrain and give a very quick and precise estimate, if you do not want to “fence” the whole of your property we can of course draw out options to suit your requirements. In order to give you an estimate we simply require your location in the UK, (postcode and house name) we can then give you an instant estimate. We are able to install on almost any terrain including woodland, slopes, formal gardens and through streams and paddocks. We also offer installations in France, Switzerland, Jersey & Guernsey.
On the day of installation the Installer/Trainer will walk around the property with you to discuss the best route for the boundary cable and locate a suitable electric supply for the transmitter (in a dry area with a standard 24 volt socket). We are looking to give your pet maximum room in the area (safety zone), but also looking to prevent a possible boundary cable break. Where possible we bury the cable but in some situations it may be preferable for the cable to be placed above ground if access is difficult. Our cable laying machine will bury the cable to a max depth of 6″ (depending on the terrain) in order to try to avoid any underground wires or services that you may have on site.
We always ensure that we install your system to the highest standards by using our discreet cable laying machine which makes minimal disturbance to your formal lawns and reduces the chances of a cable break. All our cable is pro grade heavy duty (we offer the highest spec of cable available in Europe). The Pro-grade cable is suitable for both direct burial and is UV stable making it suitable for all variations of weather and locations. After burial a small groove (approx ¼”) may be seen for few days, this will fade quickly after a good British down poor!. The cable will be buried under your driveway; tarmac & concrete drives will receive a small ½” cut which will be sealed afterwards. For installations where a full loop is installed we also give a containment promise to all our dog customers.
Training your dog or cat to the pet fence
At DogFence we understand that no pet is the same, two dogs or cats from the same litter can be vastly different in personality and, therefore, all our receiver collars have flexible training levels.All our installer/trainers are skilled in reading & understanding your pet, the installer will determine and set the training level on your dog’s collar. As with people dogs & cats have different personalities – no two pets are the same. Our collars can be fine-tuned to fit your pet’s requirements and when combined with our training programme we are able to train your pet gently and calmly to the system.
Once your DogWatch system is installed the installer/trainer will flag the boundary in preparation for the training of the pet/s to the hidden fence. If you have more than one dog he will carry out the training individually.
The trainer will go through a comprehensive training programme with each pet individually (cats are trained indoors using our Dogwatch training protocol). We run through an audible only session with collar set only to beep in order to familiarize the dog with the training flags and the new boundary. Training flags although only temporary are crucial and these are inserted around the entire boundary even, on the largest of installations (450 acres). The trainer is looking for some subtle reactions and once satisfied that the dog is connecting the audible warning to the flags he will move on to set the training level (shock) on the receiver collar. Every pet is different and the training level will depend on the age, breed, personality etc. of your dog. Some dogs are more prey driven and others may show more pack instinct so it is important to find the correct level for each individual.
The trainer will usually involve the customer in the final stage of the programme (distraction training). This is to ensure that when the dog is in full flight mode (chasing the rabbit, squirrel etc) the trainer and owner are satisfied that the dog will stop when he/she hears the warning beep. Once satisfied that the dog fully understands the system the trainer will hand over the dog/s to the customer. In most cases we will ask the customer to follow a small reinforcing programme for 2 – 3 days after installation (approx 10 mins per day), this will also be explained in a small hand-out given to you. Of course whilst the training is a very important aspect of the installation our Installers will keep it fun and relaxed for your dog – it’s the best way to learn! ).
Our trainer will also run through the operation of the equipment, correct collar fit for your pet and setting the training levels for future reference. This will include taking the dog out of the property for a walk post installation, and testing and general day to day operation of the system. We are proud to be able to boast a 99.5% success rate on our installed systems and with some additional training the 0.05% are also contained! After the installation the training notes are returned to the office and a record of your dog’s collar size, training level and notes that the installer may have made with regard to your pet will be stored for future reference.
Our training protocol is gentle & effective; it is sound behavioral conditioning at work. Consistency is the key. So simple. so effective.
We are always on hand to answer any queries/concerns that you may have with your system and or dog/s.
If you use our installation & training service we promise to keep your dog safe at home for the lifetime that you are using the system provided that the customers agrees to use the system correctly, keeping the receiver collar correctly fitted and to change the batteries at the agreed intervals, using the DogWatch authorised batteries. Containment promise does not apply to cats.
Post Installation Service
DogFence staff are always on hand to help you with any questions that you may have with regard to your hidden fence system. Your pet’s behaviour may change over the years and we are always happy to give ongoing support & advice to provide the safe containment of your pet in future years.